The Centers for Medicare & Medicaid Services (CMS) has acted quickly to remove barriers, eliminating coinsurance and allowing patients to receive virtual care in their homes to minimize the risk of infection. These changes make a wide variety of virtual care services available in Medicare for the first time.
In addition to providing safe care to patients during pandemic conditions, virtual care services, including chronic care management services, can be implemented to quickly optimize revenue. There are essential steps that providers and health systems must take to ensure the implementation of virtual care workflows align with in-person care.
When done correctly, providers can generate revenue including up to $600 per patient per year enrolled for chronic care management services. Virtual care services allows providers to deliver high value services and maintain a continuity of care with their patients – including those with compromised health.
A comprehensive strategy will enable providers to deliver the highest-quality service with nurses working at the top of their license who will ensure the goals of population health are met. However, establishing basic virtual care and telehealth capabilities to provide patient evaluation and management services is just a first step. To fully deliver optimized care for patients and generate revenue you can’t afford to stop there. Every practice has its nuances and differences and determining the best strategies for your practice will require more steps.
At Caravan Health, we understand that there is more to virtual care support than sending you a slide deck or a software tool and wishing you luck. To help you establish a successful virtual care practice, our experienced team of clinical and technology experts have developed a comprehensive suite of support services with the tools, resources, and guidance you need to effectively implement virtual care.
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We’ve received questions and comments from many clients who are struggling to keep up with the onslaught of changes that have resulted from the pandemic. A common concern from providers is the frustration of trying to adapt to the changes without overlooking key components, while sustaining their practices, so they can deliver the care that their patients rely on.