Caravan Health’s Virtual Care Services Guide

Download today and learn about:

  • Best practices for sustainable revenue
  • Best practices for critical care
  • Best practices for successding in the new world

The Centers for Medicare & Medicaid Services (CMS) has acted quickly to remove barriers, eliminating coinsurance and allowing patients to receive virtual care in their homes to minimize the risk of infection. These changes make a wide variety of virtual care services available in Medicare for the first time.  

In addition to providing safe care to patients during pandemic conditions, virtual care services, including chronic care management services, can be implemented to quickly optimize revenue. There are essential steps that providers and health systems must take to ensure the implementation of virtual care workflows align with in-person care.

When done correctly, providers can generate revenue including up to $600 per patient per year enrolled for chronic care management services. Virtual care services allows providers to deliver high value services and maintain a continuity of care with their patients – including those with compromised health.  

A comprehensive virtual care strategy will enable providers to deliver the highest-quality service with nurses working at the top of their license who will ensure the goals of population health are met. However, establishing basic virtual care and telehealth capabilities to provide patient evaluation and management services is just a first step. To fully deliver optimized care for patients and generate revenue you can’t afford to stop there. Every practice has its nuances and differences and determining the best strategies for your practice will require more steps.

At Caravan Health, we understand that there is more to virtual care support than sending you a slide deck or a software tool and wishing you luck. To help you establish a successful virtual care practice, our experienced team of clinical and technology experts have developed a comprehensive suite of support services with the tools, resources, and guidance you need to effectively implement virtual care.

We’ve responded with virtual care solutions:  

  • Caravan continuously monitors the regulatory landscape, and helps you understand and comply with all regulatory requirements – we’re not going to let you miss out on an opportunity. 

  • We provide the training your staff needs to gain competence on virtual care services so they can implement the new platform and educate your patients on using the technology. 

  • Our experts provide  ongoing support including best practice suggestions to ensure your practice is optimizing virtual care. 

  • We have developed user-friendly patient engagement software that helps to remove any  barriers to patient consent and increases patient confidence which makes your job easier. 

  • We are the nation’s leader in accountable care because we understand how to transition to new methods of care and optimize sources of revenue. Our experts will help your practice make a smooth and successful transition to virtual care

Kick-start your Virtual Care Services with Confidence

  • Gain access to Caravan’s online extensive library of resources

  • Participate in nurse-led education and training for clinical and support staff

  • Receive comprehensive guidance on workflow transformation, billing, coding, and compliance, including HIPAA

  • Partner with experts who will assist with Go-live implementation and ongoing support

Deliver High-value Care to Engage your Patients

  • Receive training and troubleshooting assistance on patient engagement application

  • Learn from CCM coaching  and additional services

  • Optimize best practices for remote patient monitoring

  • Take advantage of ongoing check-ins and consultations

Rely on Sustainable Revenue

  • Learn how to appropriately code and bill for services

  • Generate $600 per patient per year in new revenue for chronic care management

  • Work with ACOs experts who will help to ensure you are taking advantage of all revenue-generating potential

Ready to reboot your virtual care strategy?


Deadline to join a Caravan-supported ACO is August 3. Speak with a Caravan expert today.

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