November 22, 2019


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Caravan Health has been at the forefront of leveraging technology to advance population health and accountable care. Our clients benefit from our expertise in their daily work of care transformation. At this year’s Accountable Care Symposium, we can look forward to Caravan Health Technology Program Specialist Penny Morris telling us more about how technology and data sharing lead to patient care excellence.

Caravan is proud to have earned another year of outstanding MIPS scores. For the Promoting Interoperability (PI) category that covers patient engagement and electronic exchange of health information, our ACOs earned an average score of 29.55 out of 30, with 22 ACOs achieving a perfect score of 30. It’s clear our partners are doing a lot of things right. We sat down with Penny to learn more about how these exceptional scores become reality.

Penny is our subject matter expert on PI and takes the lead on getting our ACOs through the PI reporting process. She came to Caravan last year from a career in data analysis and legislative advocacy. Her background helps her to translate dense and hard-to-read regulations and government guidance and into a usable format for our partner practices. This is critical information for practices whose MIPS bonuses depend on detailed reporting and an accurate understanding of the rules.

Caravan Health works with ACO participants on a few key questions to score as high as possible on MIPS and PI.

  1. Does our practice have to report PI? The first question is whether PI reporting is even required of the practice. Some small practices and certain hospitals are exempt from this reporting. Even if a specific practice does not have to report, if other practices in the ACO are subject to PI, the scores are applied to the entire ACO, so it’s in everyone’s best interest to keep PI scores as high as possible.
  2. For those who report, how do we get ready? Caravan has an interoperability specialist in each of our ten regions that focuses on MIPS and PI readiness. Our team identifies and makes an action plan for any low-performing measures with an eye toward bringing up scores. Caravan can provide resources and answers, even reaching out to the QPP staff at CMS for guidance.
  3. Where do we turn if we get stuck? We have years of experience working through issues with practices, which means we know where the trouble spots are. For example, some practices have struggled with the health information exchange requirements. Caravan can make workflow recommendations and bring in those techniques that have been successful in the past. Caravan can also work directly with EHR vendors to troubleshoot technical issues.

The key to MIPS and PI success is clear and actionable information. Caravan holds interactive webinars, as often as every week during reporting season, to go over advice and answer questions as they come up.

Learn more directly from Penny and other experts at the symposium on December 12 in Scottsdale AZ. You can learn more and register here.

The 2019 Accountable Care Symposium has been reviewed and is acceptable for up to 10.25 Prescribed credit(s) by the American Academy of Family Physicians

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