Working at their own pace through seven interactive e-learning modules, nurses gain a foundational understanding of how and why healthcare is changing and then a deep dive into skills needed to empower their patients with health coaching, motivational interviewing, and other best-practice techniques. Each module includes a glossary, supplemental resources, and quick checks to help nurses confirm and expand their knowledge.
Population Health Nurse e-Learning Curriculum Overview
This training includes seven interactive e-learning modules for nurses and medical assistants. There are 15 hours of self-paced instruction with a final exam and certificate of completion once the learner has scored 80% or higher on the final exam. The Population Health Nurse Curriculum is free to all Caravan Health clients.
Below is a list of the e-Learning courses that are part of the Population Health Nurse Curriculum. The following courses must be taken in order.
MODULE 100: POPULATION HEALTH NURSE CURRICULUM OVERVIEW
Healthcare is changing at a rapid pace. There are changes in technology, regulations and reporting requirements, costs, and other workplace challenges. This curriculum was designed to help population health nurses and medical assistants successfully navigate the changes and demands you face, allowing you to continue delivering the effective, compassionate care that changes patient lives. Each module in this curriculum has a specific set of learning objectives that will help provide:
- A better understanding of your critical role in the changing healthcare landscape
- An increased ability to empower your patients and improve their health outcomes, and
- Greater job satisfaction
MODULE 100: INTRODUCTION TO POPULATION HEALTH
The structure of the health care system that is driving changes are explained so you can understand the background and what your patients face. The importance of using a team-based approach to provide quality healthcare is discussed, and how it will improve not only patient health and experience but also drive down unnecessary costs. The impact that the population health nurse has on transitions, managing chronic illness to avoid higher—more dangerous—venues and understanding the fabric of the system and benefit structure is communicated.
MODULE 102: INTRODUCTION TO EVIDENSE-BASED HEALTH COACHING
Health coaching has been shown to improve outcomes in cardiovascular risk factors including diabetes and hypertension by engaging patients in improving self-care. This module will define evidence-based health coaching and conceptualizes how health coaching works to change health behavior. You will learn how health coaching applies the Transtheoretical Model of Change to identify the stages people go through when making behavior change. You will also recognize the importance of how culture and the social determinants of health influence behavior change. The importance of determining how health coaching can foster and improve the relationship between patients, their families, and health care providers is also addressed.
MODULE 103: COMMUNICATION TO ACTIVATE PATIENT ENGAGEMENT
Communication is the health coach’s most powerful tool. The four basic styles of communication will be explored, and you will have the opportunity to identify your communication style and your patient’s communication style. You will also learn the four primary learning styles to better understand how individuals learn. This course will provide you with techniques to help you develop skills for successful face-to-face or telephonic health coaching.
MODULE 104: MOTIVATIONAL INTERVIEWING
Motivational Interviewing will help you identify when a patient is ready, willing and able to adopt new healthy behaviors. In this course you will learn the four principles of Motivational Interviewing, the conversation flow in the motivational interviewing process, and different strategies that make up the Spirit of Motivational Interviewing.
MODULE 105: COLLABORATING FOR PATIENT SUCCESS
In this course you will learn how to guide the health coach agenda and work collaboratively to help patients set goals. Utilizing action planning and S.M.A.R.T. goals, you will learn how to work with patients to meet their goals and acquire skills and tools to help patients learn to be accountable to themselves.
MODULE 106: CARING FOR THE CAREGIVER
The daily work of caring for people with chronic illness can be overwhelming. To do your best work, you need to first take care of yourself. This module focuses on providing seven simple and effective strategies for healthcare professionals to use in their daily routine to avoid the potential long-term effects of stress. In this module you will learn to recognize that Population Health Nurse work can be challenging, identify the importance of staying healthy while helping others, and learn about seven simple strategies you can use every day to decrease your risk of burnout.
MODULE 107: BEHAVIORAL HEALTH CONSIDERATIONS IN PRIMARY CARE
This module focuses on giving nurses in primary care settings the tools they need to assist providers in recognizing and supporting patients with mild to moderate behavioral health conditions. You will learn skills to implement strategies to help patients with behavioral health conditions in a primary care setting. Additionally, you will learn how to recognize patients with symptoms of behavioral health conditions and identify when patients are not improving as expected and may need new treatment strategies.
MODULE 108: SUMMARY AND CONCLUSION
In this module, you'll review quick summaries of the modules you've already encountered, learn how to log into and complete the e-learning exam, and learn the steps that will be required for you to take the in-person course.