The telehealth model helps protect patients and providers from the spread of the virus, reduces use of personal protective equipment, and helps create a touchpoint to maintain the patient-provider relationship and trust. And as CMS has rapidly expanded covered telehealth services, it now presents an important opportunity generate sustainable revenue during the ongoing COVID-19.
Our team has put together a series of resources to help you leverage telehealth to engage patients, help them avoid risky health behaviors, and identify and meet care needs before they become acute issues, keeping at-risk patients out of urgent care or the emergency department, including
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- Up-to-date, detailed guidance for billing telehealth services in Rural Health Centers (RHCs) and Federally Qualified Health Centers (FQHCs)
- Adapting the Annual Wellness Visit (AWV) to telehealth so that you can continue to address important care needs and create a long-term plan to help keep your most vulnerable patients safe and healthy
- Detailed workflows to help you pivot existing staff to telehealth, allowing you to generate new revenue and avoid layoffs
- Clear, condensed guidance on adapting and billing E/M visits in a telehealth model